Privacy Policy

1. Information We Collect

We collect information you provide directly to us through our contact, careers, and quote request forms. This information may include:

• Contact details: Name, business name, phone number, and corporate email address.
• Facility specifications: Square footage, clean frequencies, number of restrooms, and flooring types.
• Career application details: Resume attachments, employment background, and certifications.

2. How We Use Your Information

The information we collect is strictly used to fulfill janitorial service requests and operations, including:

• Formulating accurate, customized commercial cleaning quotes and estimates.
• Scheduling cleaning crew shifts and deploying field supervisors.
• Verifying genuine contact inquiries through our specialized automated system (e.g. validating professional email domains).
• Assessing employment qualifications for career applicants.

3. Data Security

We implement robust security measures to safeguard your data. Online submissions via our website are encrypted using standard Secure Socket Layer (SSL) technology. Access to facility data, alarm codes, and keys is restricted strictly to licensed field supervisors and operational management.

4. Cookies and Vetting Logs

Our website utilizes minor analytical cookies to understand user flow and performance. IP addresses and browser headers may be recorded temporarily in our database logs for security verification, ensuring we mitigate fraud and unauthorized access attempts.

5. Contact Our Privacy Officer

If you have questions regarding this Privacy Policy or wishes to update/remove your facility detail logs from our system, please contact us at:

Northern Star Janitorial Services
Attn: Privacy Operations Desk
28 Maple St N, Timmins, ON P4N 6B4
Email: [email protected]